UnDisputed

Cross-screening is the process of examining existing case inventory to identify possible new cases in additional practice areas.

At Morgan & Morgan, we view client experience as both an art and a science, and spent 30 years perfecting our process. Here our Client Experience Manager, Judy Diaz, shares the inner workings of our client services and what we have learned along the way.

Referrals are more than simply a means of driving revenue. They are crucial in helping to build loyalty, trust and strong relationships. Yet, many law firms overlook the value of referrals, adopting a passive approach or leaving the process of securing them to chance.

A case’s recovery potential could be much larger than you think. When A Tampa law firm reached out to Morgan & Morgan after negotiations had stalled in a car accident case at $450,000, Sumeet Kaul of the Morgan & Morgan settled for $3.25M.